This course is 1 half day.

Managers, professionals and staff need to influence people who work for them and equally importantly those who do not. This course looks at how to increase your personal impact so that you can influence others to do what is needed, without being seen as overly aggressive. This course will help you: 

• Understand the 7 basic principles of influencing and what this means in reality in the workplace
• Understand the different methods of communication and their relative impact
• Increase your influence and impact (what you say and how you say it)
• Appreciate the office politics and the power of networking
• Build rapport and use it to influence others
• Influence different personalities and adapt your style to get maximum effect
• Learn some techniques to influence others
• Learn a technique to handle a challenging conversation or meeting
• Be assertive rather than aggressive or submissive

Course dates for 2012:

30th March 2012                 9.00am - 1.00pm        Tunbridge Wells
28th September 2012         9.00am - 1.00pm         Reigate 

The cost of this course is £195 + VAT