-
Courses
- Fundamental management skills
- Handling staff appraisals
- Make yourself more influential at work
- Interviewing with success
- Presenting with impact and using humour in business presentations
- Fine tune your presentation skills - with video and personal feedback
- Improve your selling skills
- Successful cold calling
- Effective customer service
- Professional reception and switchboard training
- Managing projects successfully
- Seminars
- How to book
- Download brochure
Successful cold calling
This sales course is 1 half day.
This course looks at telephone techniques used in a consultative sale to build the relationship and to get appointments. This course will help you:
- Take a different approach to cold calling - you are calling to help the customer
- Make the initial contact
- Create customer interest
- Get through gatekeepers to the decision makers
- Get appointments and sales
- Develop and maintain the customer relationship
Course dates for 2013:
10th May 2013 9.00am - 1.00pm Guildford
18th October 2013 9.00am - 1.00pm Tunbridge Wells
The cost of this course is £195 + VAT