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Documents that may be of interest:

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Making managers and supervisors more effective in our busy stressful environment
The work environment is becoming more and more demanding and middle managers and supervisors are increasingly caught in the middle between demands from senior management and their own teams. This paper identifies some management techniques they can use and also outlines an approach to act as a safety valve and enable them to feel supported and valued.
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An approach to approachability for managers
Studies have repeatedly shown that good managers are seen as approachable by their people. Being approachable is much more than saying you have an "open door" policy. What is your approach to being approachable?
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Understanding the organisation - smaller companies
As organisations grow and age they are continually evolving and changing. These changes can bring new frustrations and challenges for the management team and the staff. This looks at Michael Gerber's model which is applicable to small companies
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Understanding the organisation - larger companies
As organisations grow and age they are continually evolving and changing. These changes can bring new frustrations and challenges for the management team and the staff. This looks at Dr Ichak Adizes’ model for ten stages of the corporate life cycle.
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