management training
supervisor training
leadership training
management training course

Courses open to all:
Fundamental Management Skills.
Leadership Skills for Managers.
Handling staff appraisals.
Make yourself more influential at work.
Presenting with impact and using humour in business presentations.
Interviewing with success.
See details below for all these courses.

Fundamental Management Skills
This management course is held over 2 half days.

 This course looks at some of the foundations that all supervisors and managers need in order to successfully manage staff. This course will help you:

  • Communicate effectively with your people
  • Improve your delegation skills
  • Monitor work requirements
  • Deal with poor perfomance
  • Generate enthusiasm and motivation within your team
  • Feel confident in your role

Course dates for 2010:

23rd Feb and 9th Mar         9.00am - 12.30pm         Guildford

17th Mar and 24th Mar       9.00am - 12.30pm         Tunbridge Wells

23rd Jun and 30th Jun       9.00am - 12.30pm         Crawley

4th Nov and 11th Nov         9.00am - 12.30pm         Dartford



Please contact us for more details.



Leadership Skills for Managers
 This management course is held over 2 half days.

 This course looks at leadership skills needed by managers who want to inspire their teams and get them to readily accept change. This course will help you:

  • Understand the role and nature of leadership
  • Inspire your team and take them with you
  • Successfully implement change
  • Make effective decisions
  • Deal with difficult issues and situations

Course dates for 2010:

22nd Apr and 29th Apr      9.00am - 12.30pm         Tunbridge Wells

13th May and 20th May     9.00am - 12.30pm         Reigate

1st Dec and 8th Dec         9.00am - 12.30pm         Dartford



Please contact us for more details.



Handling staff appraisals
 This management course is 1 half day.

 This course looks at how to conduct a successful appraisal and make it a positive experience for both the appraiser and the appraisee. This course will help you:

  • Understand what an effective appraisal is and its worth to the organisation
  • Recognise the value and importance of the motivational aspects of appraisals
  • Understand how to successfully prepare
  • Understand how to conduct the meeting
  • Use information from the appraisal to go forward
  • Link appraisals to training and performance plans

Course dates for 2010:

25th Feb      9.00am - 12.30pm         Reigate

30th Sep      9.00am - 12.30pm         Tunbridge Wells



Please contact us for more details.



Make yourself more influential at work
 This course is 1 half day.

 Managers, professionals and staff need to influence people who work for them and equally importantly those who do not. This course looks at how to increase your personal impact so that you can influence others to do what is needed, without being seen as overly aggressive. This course will help you:

  • Understand the 7 basic principles of influencing and what this means in reality in the workplace
  • Understand the different methods of communication and their relative impact
  • Increase your influence and impact (what you say and how you say it)
  • Appreciate the office politics and the power of networking
  • Build rapport and use it to influence others
  • Influence different personalities and adapt your style to get maximum effect
  • Learn some techniques to influence others
  • Learn a technique to handle a challenging conversation or meeting
  • Be assertive rather than aggressive or submissive

Course dates for 2010:

11th May        9.00am - 12.30pm         Tunbridge Wells

19th Oct         9.00am - 12.30pm         Reigate



Please contact us for more details.



Presenting with impact and using humour in business presentations
 This management course is 1 half day.

 This course looks at techniques to give your presentations more impact and really get your message across. It covers practical techniques to use and apply when giving presentations. This course will help you:

  • Understand the importance of being clear about your purpose
  • Establish clarity about your key message
  • Avoid “death by Powerpoint”
  • Create the right first impression
  • Use words that create impact
  • Use body language to create impact
  • Use vocal variety for interest and emphasis
  • Understand the power of emotion,logic and enthusiasm
  • Create and add humour to enhance your presentations
  • Use stories to make an impact

Course dates for 2010:

4th Feb        9.00am - 12.30pm         Tunbridge Wells

24th Sep     9.00am - 12.30pm         Tunbridge Wells



Please contact us for more details.



Interviewing with success
 This management course is 1 half day.

 This course looks at techniques to make interviews more effective, get beneath the veneer of the candidates and successfully find the right people for the job. This course will help you:

  • Understand what to look for in a CV or application
  • Appreciate the importance of preparation
  • Be able to ask better questions
  • Learn how and why to make it a two-way conversation
  • Get beneath the veneer that the candidate is presenting
  • Be aware of legislation
  • Effectively conclude the interview process

Course dates for 2010:

6th Jul          9.00am - 12.30pm         Tunbridge Wells

15th Dec      9.00am - 12.30pm         Reigate



Please contact us for more details.





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